Location: Sydney-based (Hybrid – WOTSO Liverpool HQ + Remote Support)
Duration: Internship (3 months, with potential for extension or transition to part-time role)
About Gym360
Gym360 is one of the flagship products of Sharktech Global, created to help fitness businesses simplify operations and grow with confidence. It brings together tools for class management, membership billing, customer engagement, and performance insights — all within one connected platform.
At Sharktech Global, we are a small but determined Australian technology company with a growing international footprint. We believe world-class technology can be envisioned locally, built, and shared globally. Our products are designed to help small and medium-sized businesses work smarter, stay compliant, and thrive in a changing world.
We are not focused on how much experience you have. What matters most is your drive, curiosity, and willingness to learn. If you bring the right attitude, we will train and support you to grow into a capable product professional. Life in a start-up is fast-paced, sometimes messy, but deeply rewarding for those who can see the long-term vision and want to build something meaningful.
Product Research and Development
- Research market trends and competitors in the fitness and wellness technology space.
- Help develop customer profiles and map the experiences of gym owners, trainers, and clients.
- Collect and analyse feedback to understand what users value and where improvements can be made.
- Contribute to product design ideas that make Gym360 more intuitive, reliable, and growth-focused.
Product Management, Sales, and Market Engagement
- Assist in preparing and refining Product Requirement Documents.
- Support feature testing, user feedback sessions, and quality checks before new releases.
- Take part in launch activities, product demonstrations, and post-launch performance reviews.
- Engage with customers and partners during sales presentations, webinars, and training sessions.
- Represent Sharktech Global and Gym360 at international events, online conferences, and product showcases.
- Learn how product positioning, storytelling, and client engagement shape long-term product success.
Data and Technical Support
- Review product data and customer usage reports to identify opportunities for growth and improvement.
- Create clear visual reports that highlight trends and insights for internal discussions.
- Collaborate with developers on database structure, performance monitoring, and documentation for app features.
- Support communication between technical and non-technical teams, ensuring smooth coordination and understanding.
Qualifications
- Currently studying or recently graduated in Computer Science, Business, Data Analytics, or a related field.
- Basic understanding of app development (such as Flutter or React Native) and database systems (such as SQL, Firebase, or MongoDB).
- Strong research and analytical ability, with a solid grasp of Excel, PowerPoint, and collaboration tools.
- Clear written and verbal communication skills.
- Eager to learn, willing to experiment, and open to feedback.
- Most importantly, you have the determination to grow with a young company and contribute to its vision.
What You Will Gain
- Real experience working on a live product that is constantly evolving.
- Mentorship and guidance from experienced professionals at Sharktech Global.
- Exposure to the full product lifecycle — from research and planning to design, testing, and delivery.
- A collaborative environment that values ideas, integrity, and initiative.
- The chance to help shape a platform that supports fitness professionals across the world.
- The opportunity to transition into a paid part-time role as Sharktech expands its Safety Tech division.
If you are someone who enjoys solving real problems, learning by doing, and being part of a close-knit team that is building the future of fitness technology, we would like to meet you.
